About Payment Methods & Payment Errors

Now we only accept credit card and PayPal. 

We can't accept cash or COD.

Note: We can send you the PayPal invoice link if you don't want your billing info showing any info about sex doll. We can help to remove the sex doll info and keep 100% secret for you. Also will create the order manually for you, you will receive the order email. All the process just the same as on our web. Orders are also protected by PayPal, so there is no need to worry about security issues. When making a purchase, you can select from a variety of secure payment methods. If you encounter any issues during the checkout process, please feel free to reach out to us at support@moprofun.com, and we’ll be happy to assist you.

Secure Payment Methods

PayPal & PayPal Credit

PayPal offers a variety of secure payment options:

PayPal Direct Checkout

If you have a PayPal account, simply log in to pay using PayPal Balance, Credit or Debit Card, or your linked bank account. If you don’t have a PayPal account, you can still pay as a guest using a Debit or Credit Card via PayPal's guest checkout.

PayPal Credit

PayPal Credit offers a revolving line of credit, allowing you to make purchases now and pay over time with promotional financing options, including interest-free periods for qualifying purchases.

PayPal Invoice

For an alternative payment method, select PayPal Invoice during checkout. You will receive an email with an invoice, where you can log into PayPal or pay as a guest using a credit or debit card. Or you can contact us to send you the invoice link directly.


How We Ensure Payment Security

Your security is our top priority. We employ robust measures to ensure your transactions are secure:

  • PCI DSS Certified Payment Gateway: All payment transactions are encrypted and processed through a certified secure gateway.
  • SSL Encryption: Data transferred between your browser and our server is encrypted, ensuring your personal and financial details remain secure.
  • Data Privacy Protection: We handle your personal information with the utmost care, following best practices for data security and privacy.

About Payment Errors

Why Might Your Payment Fail?
Encountering issues when processing a payment can happen for various reasons. Below are common causes and practical tips to resolve them:

Potential Causes and Solutions

1. Browser Compatibility Issues

  • Use Google Chrome or Mozilla Firefox for the best performance.
  • Avoid using Internet Explorer, as it may not work correctly.

2. PayPal-Specific Issues

  • Blocked Transactions: PayPal may block payments for security reasons. Contact PayPal support to address the issue.
  • Address Mismatch: Ensure that your billing and shipping addresses are from the same country, as this may be required by PayPal policies.

3. Credit/Debit Card Issues

  • Expired Card: Confirm that your card is still valid. If expired, use a different card.
  • Insufficient Funds: Ensure your account has enough balance to cover the payment.
  • Incorrect Card Information: Verify that the card number, expiration date, and CVV are entered correctly.
  • Card Disabled: If your card is restricted for online transactions, contact your bank to enable it.
  • Transaction Limits: Some banks limit the transaction amount for credit or debit cards. Check if your bank’s policies allow the payment amount.
  • International Transactions: Confirm with your bank that your card is enabled for international purchases.

What to Do If Payment Fails

Step 1: Browser Troubleshooting

  • Use Incognito/Private mode or switch to another browser.

Step 2: Try a Different Payment Method

  • Use an alternative card or PayPal account to process your transaction.

Step 3: Contact Support

If the issue persists, contact customer support. Include the following:

  • Your order number (if available).
  • Your name and email address.
  • Screenshots or error messages related to the payment issue.
    We will work with you to resolve the problem and complete your order.

PayPal Payment Troubleshooting

  1. Check if your transaction exceeded PayPal limits by consulting PayPal support.
  2. If PayPal policies require the billing and shipping addresses to match, use the same address for both. Then, email support@moprofun.com to update your correct shipping address.
  3. If the above solutions don’t work, try using a credit card (Visa, MasterCard,American Express,Discover) as an alternative.

Credit Card Payment Troubleshooting

  1. Confirm that all entered card information is accurate.
  2. Ensure sufficient funds or available credit in your account.
  3. Check if your card is authorized for online or international transactions.
  4. Refresh the checkout page, log out, and log back into your account to retry.
  5. Start a new order instead of attempting to pay for the same failed transaction.
  6. Contact your bank to resolve any declined payments, especially if international transactions are blocked by default.
  7. Consider using a different credit card.
  8. Use your credit or debit card via PayPal as a guest. This method is secure and straightforward.

Need Help? Contact Us!

If you're still having trouble, email our support team at support@moprofun.com. We're happy to assist you with your transaction. And click here to know How to pay for an order online on Moprofun.